Chief of Staff

Chief of Staff (Part-Time)

Location: Lift Yoga Studios (Multiple Locations)

Hours: 20–30 hours per week

Lift Yoga is seeking a part-time Chief of Staff to champion community connection, team cohesion, and smooth day-to-day operations across our four studio locations. This behind-the-scenes leader plays a key role in nurturing our culture—fostering a strong bond between our team of instructors and the vibrant Lift Yoga community.

With a balance of people-first leadership, strategic thinking, and operational excellence, the Chief of Staff supports both team growth and member experience to elevate every interaction within the studio.

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Key Responsibilities

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Community & Team Culture

• Cultivate a connected, inclusive, and aligned studio culture across instructors, volunteer staff, and paid team members.
• Serve as the bridge between instructors and members—supporting a consistent, welcoming, and enriching studio experience.
• Lead bi-weekly team meetings to share updates, align goals, and encourage collaboration across studios.
• Onboard new instructors with clear guidance on culture, expectations, and studio logistics.
• Serve as the primary point of contact for instructors—supporting their needs, providing regular check-ins, and fostering long-term engagement.
• Support the planning and execution of special events and initiatives that strengthen instructor-member relationships.
• Coordinate quarterly instructor reviews in partnership with the Studio Owner.

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Instructor & Schedule Management

• Set and monitor key performance indicators to ensure a high standard of teaching and service.
• Oversee and adjust class schedules based on trends, availability, and seasonal needs.
• Manage the subbing process to ensure reliable class coverage.
• Maintain, add, or cancel classes, workshops, and trainings as needed.
• Handle private session requests and scheduling.
• Assist with instructor transitions (onboarding/offboarding), including system updates and access management.

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Studio Operations

• Manage retail inventory and studio displays.
• Coordinate studio maintenance and essential supply restocking.
• Update in-studio signage and promotional materials on a weekly basis.
• Track and submit expenses monthly.

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Administrative Support

• Serve as an expert in the Momence booking system; support team members with system navigation and complex client issues.
• Help define and refine studio SOPs, policies, and procedures for clarity and consistency.
• Identify operational improvements and implement actionable solutions.
• Collaborate with the Studio Owner on promotional campaigns, community events, and unique programming (e.g., yoga in the park, specialty workshops).
• Work with our graphic designer and social media associate to ensure accurate, timely studio communications.

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Qualifications

• Passion for and understanding of the yoga, fitness, or wellness industry.
• Exceptional communication and interpersonal skills.
• Strong organizational and project management abilities.
• Prior experience in customer service and/or team leadership.
• Proficiency in business development, marketing, or client success is a plus.
• Ability to manage long-term projects and daily operations simultaneously.
• Collaborative, proactive, and solutions-oriented mindset.