Senior Community Manager

Job Description

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About Us

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies.  

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Go Cardless, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.Come and be you with us  

Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.

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About the Team

The Community and Engagement team is focused on creating immersive, meaningful spaces—both online and off—that bring HiBob’s mission to life. We work across Marketing, Customer, Product, and Field teams to build community experiences that deliver value to our members and impact to our business. Whether digital or in-person, we believe connection is at the heart of great marketing—and we’re here to make it happen.As a Senior Community Manager you’ll help manage and grow our public digital community for HR professionals, people leaders, and future-of-work advocates. You’re passionate about driving connections, sparking conversation, and delivering measurable results. Reporting to the Director of Community and part of the Community and Engagement team, this role is responsible for the day-to-day moderation, program execution, and performance tracking of our digital community platform—ensuring it's a vibrant, high-value space for connection, learning, and engagement.

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Job Requirements

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Requirements  

Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren’t the only factor. If you don’t have nearly enough experience, or not all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.

 5+ years of experience managing digital communities in B2B SaaS or related industries  

Proven success executing and scaling community programs that increase engagement and influence  

Strong background in moderation and day-to-day community operations  

Experience with community platforms (e.g., Bettermode, Circle, Discourse) and performance reporting  

Interpersonal savvy collaborating across marketing, events, and customer teams  

Ability to engage and support influencers, champions, and contributors  

Excellent communication skills—written, verbal, and digital  

U.S.-based, with availability for occasional domestic travel (up to 10%)  

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Bonus Points  

Familiarity with Salesforce, Snowflake, or Google Analytics  

Experience in HR tech or working with HR/People-focused audiences  

Exposure to community-led growth, UGC, or demand-gen support via community  

Experience coordinating hybrid or in-person meetups

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Job Responsibilities

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What will you do?  

 Manage the daily operations of HiBob’s public digital community, including moderating conversations, onboarding new members, and maintaining a healthy environment  

 Support and execute community programs—from discussion prompts and AMAs to campaigns and content collaborations—aligned with key brand and marketing moments  

 Build and maintain relationships with community contributors, thought leaders, and influencers to drive consistent, high-quality participation  

 Collaborate with events and field teams to amplify in-person engagements through the community and bring digital energy into physical spaces  

 Measure, analyze, and report on community health, growth, and business impact using platform analytics and reporting tools  

 Partner with Marketing, Content, Product Marketing, and Brand to align community programs with broader campaigns and ensure unified messaging   

Note: We will only consider candidates located in the EST Time Zones. This role can be remote or hybrid if you are based in the tri-state area  

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Base salaries for this role range from $150,000 - $180,000 per year.

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Job Benefits

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Join our village  

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

Stock options at a high-growth unicorn startup  

100% subsidized medical, dental, and vision coverage for employees  

401(k) with a 3% company match starting from Day 1  

Hybrid working model for bobbers in the NY metro area  

Work from home allowance to get your home office set up!  

Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment  

Annual Headspace subscription and wellness benefits  

Two social impact days per year for volunteering  

Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter  

Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus  

Fun and frequent social events (in-person and virtual)  

We love birthdays - take the day off and receive a special gift   

Dog-friendly office  

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!