Operations Manager

Job Type

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Full-time

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Description

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Position Summary

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The Operations Manager is a high-impact operational partner responsible for supporting the performance, growth, and day-to-day operations across Allied OMS practices. This role works closely with the Vice President of Operations, Practice Administrators, surgeons, and cross-functional teams to improve operational consistency, patient experience, financial performance, and team accountability throughout the organization.

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Reporting to the Vice President of Operations, this position is ideal for a motivated, hands-on leader with multi-site healthcare experience who thrives in fast-paced environments, embraces change, and enjoys building strong relationships with practice teams. The ideal candidate brings a strong work ethic, a collaborative mindset, and a “can-do” mentality with the drive to help practices improve and grow.

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Requirements

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Practice Partnership & Operational Support

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• Build strong working relationships with Practice Administrators, surgeons, and team members across practices  
• Partner closely with practices to identify operational opportunities and implement improvement plans  
• Provide regular onsite operational support and coaching to practices as needed  
• Support practices in achieving goals related to patient experience, scheduling efficiency, productivity, staffing, and financial performance  
• Help reinforce accountability, consistency, and operational follow-through at the practice level  

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Performance Improvement & Analytics

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• Monitor and analyze operational KPIs and practice performance trends  
• Assist practices in developing and executing targeted action plans to improve results  
• Partner with leadership to support revenue growth, operational efficiency, and margin improvement initiatives  
• Utilize data to identify opportunities, track progress, and drive accountability  
• Support Monthly Business Reviews (MBRs) and follow-up on operational priorities and initiatives  

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Change Management & Project Execution

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• Lead and support implementation of new systems, workflows, and operational initiatives across the organization  
• Serve as a change champion by helping practices adapt to evolving processes and organizational priorities  
• Partner cross-functionally with departments including Revenue Cycle, HR, IT, Marketing, and Finance to support operational execution  
• Support integration activities for newly acquired practices and assist with onboarding initiatives as needed  
• Help standardize workflows, processes, and best practices across the Allied OMS platform  

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Leadership & Team Development

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• Coach and support Practice Administrators and emerging leaders  
• Foster a collaborative, positive, and accountable culture across practices  
• Help identify and share operational best practices throughout the organization  
• Support hiring, onboarding, and retention efforts in partnership with HR and practice leadership  
• Lead through influence and relationship-building in a physician-led environment

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Compliance & Risk Management

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• Ensure consistent adherence to regulatory and compliance standards across all locations  
• Partner with Compliance and HR on audits, investigations, and risk mitigation  
• Maintain operational readiness across a multi-state regulatory environment  

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Qualifications

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• Bachelor’s degree preferred in business, healthcare administration, or related field  
• 3–5 years of progressive multi-site healthcare or dental operations experience preferred  
• Experience in oral surgery, dental specialty, healthcare operations, or physician practice management strongly preferred  
• Demonstrated ability to build relationships and influence teams without direct authority  
• Strong financial acumen with experience influencing or owning P&L performance  

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Core Competencies

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• Enterprise thinker, hands-on executor  
• Strong operator with systems mindset  
• Influential leader in physician-partnered environments  
• Data-driven and performance-focused  
• Experienced in change management and growth environments  
• High accountability and ownership mentality  

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Travel Requirements

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• Travel as needed across supported markets (~50%)  

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Why Allied OMS

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• Rapidly growing, multi-state OMS platform  
• Opportunity to shape operational strategy at scale  
• High-impact role with direct influence on growth and performance  
• Collaborative, clinically driven culture