Human Resources Operations Specialist

Job Description:

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Based in Mountain View, CA., NeuroPace is a commercial-stage medical device company focused on transforming the lives of people suffering from epilepsy by reducing or eliminating the occurrence of debilitating seizures. Its novel and differential RNS System is the first and only commercially available, brain-responsive platform that delivers personalized, real-time treatment at the seizure source.

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At NeuroPace, employees are our greatest asset. We are continually searching for solution-oriented individuals who can bring energy and creativity to our growing workforce. At NeuroPace, our success depends upon our ability to recruit and retain the most talented, enthusiastic and dedicated people we can find and providing them with a dynamic and challenging environment in which to thrive.

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Are you passionate about delivering exceptional employee experiences and keeping HR operations running like a well-oiled machine? NeuroPace is looking for a proactive, detail-driven HR Operations Specialist to join our team. In this role, you’ll be the backbone of our Human Resources function — reporting to the Senior HR Manager and supporting everything from onboarding to offboarding, compliance to culture, and helping us achieve our mission in a workplace that people are proud to be a part of. This role will be based in the NeuroPace Mountain View Headquarters. Must be locally based and able to be onsite two days a week.

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What You’ll Be Doing

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HR Operations & Administration  

• Create and manage digital personnel files to ensure accuracy, accessibility, and compliance  
• Coordinate a seamless onboarding process including ADP pre-hire steps, background checks, OFAC/OIG screenings, and orientation facilitation  
• Conduct exit interviews, prepare termination documentation, and manage offboarding logistics  

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Systems & Reporting  

• Administer ADP Workforce Now: create accounts, maintain employee records, and generate standard and ad-hoc reports  
• Manage HR-related training accounts and assign required courses  
• Generate and route digital Employee Status Notifications (ESNs) for employment changes including compensation  

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Employee Experience & Culture  

• Serve as the first point of contact for Tier 1 employee questions  
• Support benefits administration, including reviewing and reconciling invoices  
• Assist with company-wide communications: create slides for new hires, service awards, and HR updates  
• Support engagement efforts such as performance reviews, surveys, and culture initiatives  

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What You’ll Bring  

• A Bachelor's Degree and at least 3 years of HR, People Ops, or similar corporate administrative experience  
• Familiarity with ADP Workforce Now (or similar HRIS), or equivalent experience  
• Proficient in MS Office Suite (including SharePoint, Outlook, Teams)  
• Strong systems & process orientation; experience setting up system integration with API’s a plus  
• Exceptional attention to detail & time management/organizational skills  
• Demonstrated ability to prioritize and/or ask for support when workload & priorities are shifting  
• Must be a clear and compassionate communicator — both written and verbal  
• Discreet and trustworthy with sensitive employee information  
• Customer Service or Customer Support experience is a plus  

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Why NeuroPace?  

• A mission-driven culture that puts people first  
• Opportunities for growth and professional development  
• Hybrid/flexible work environment  
• Competitive salary, great benefits, and recognition for your contributions  

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$95,000-$105,000K Base - Compensation will be determined based on several factors including but not limited to skill set, years of experience and geographic location.

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NeuroPace is proud to be an equal opportunity employer and values the contributions of our culturally diverse workforce.

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Benefits  

• Medical, Dental & Vision Insurance  
• Voluntary Life  
• 401K  
• RSU  
• 529 plan  
• ESPP Program  
• Health & Wellness Program  
• Generous Paid Time Off plus eleven paid holidays  
• FSA & Commuter Benefits  

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NeuroPace is proud to be an equal opportunity employer and values the contributions of our culturally diverse workforce.

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San Francisco and Los Angeles applicants: The Company will consider for employment qualified applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance in Hiring Ordinance or the San Francisco Fair Chance Ordinance (as applicable)

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PRIVACY NOTICE: NeuroPace takes its responsibility to protect your personal information seriously, and it uses reasonable safeguards to avoid unauthorized use or disclosure of it, and inadvertent loss or impermissible alteration of it. NeuroPace complies with all applicable federal and state laws and regulations that govern the handling of your personal information. If you would like more detailed information on NeuroPace’s privacy policies, please refer to neuropace.com/privacy/ for reference. NeuroPace retains candidate resumes and applications in its files for future reference and/or consideration for other available job postings. If you do not wish for your resume and applications materials to be retained in NeuroPace files, or wish to obtain a listing of any personal information that NeuroPace has stored about you, please contact us at privacy@neuropace.com.