Director, Strategic Sourcing - Business Indirect (Director Procurement Systems and Operations)

Marketing Statement

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NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

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At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

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Duties & Responsibilities

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The Director of Procurement is a leadership position responsible for managing and optimizing the full scope of supply chain functions, including procurement across a multi-site healthcare organization. This role plays a critical part in aligning supply chain operations with the organization's clinical and financial objectives to ensure cost-effectiveness, service continuity, and patient care excellence. The Director will lead cross-functional efforts to standardize procedures, implement best practices, and enhance supply chain visibility and responsiveness. With a strong focus on operational execution, this individual will be accountable for process efficiency, vendor performance, and team leadership within a fast-paced and dynamic healthcare environment.

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Summary Of Essential Duties And Responsibilities

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• Strategic Planning:
• Develop and implement a robust, organization-wide supply chain operations strategy aligned with institutional goals and evolving healthcare demands
• Drive enterprise-wide standardization of supply chain policies, procedures, and workflows to promote efficiency and regulatory compliance
• Evaluate and recommend supply chain technologies and system upgrades that improve visibility, integration, and end-to-end operational performance
• Identify strategic improvement initiatives to enhance supply chain service delivery, reduce operational costs, and improve stakeholder satisfaction
• Establish a framework for monitoring, benchmarking, and reporting on departmental KPIs aligned with long-term goals
• Operational Performance
• Lead the day-to-day operations of procurement, sourcing and supplier relationship management
• Support departmental budgeting processes, helping to monitor costs and allocate resources in line with organizational priorities
• Collaborate with clinical, administrative, and financial departments to ensure timely and efficient delivery of products and services
• Develop and deliver regular executive briefings to senior leadership, providing insights on operational performance, risks, and strategic opportunities
• Monitor supplier performance, mitigate risks, and resolve operational issues to maintain consistent supply and service continuity
• Monitor quality control and ensure all procurement documents, purchase orders, and contracts are accurately maintained and auditable in internal systems
• Continuously assess and improve departmental processes using data analytics, workflow optimization tools, and feedback from internal stakeholders
• Develop and deliver regular executive briefings to senior leadership, providing insights on supply chain performance, risk mitigation, and strategic opportunities
• Perform related duties as required to support departmental and organizational objectives
• Staff Development
• Lead, teach, and manage a diverse team of supply chain professionals, including contract analysts and operational staff
• Foster a high-performance culture grounded in accountability, innovation, and continuous improvement
• Implement structured training and development programs to enhance team skills and build internal capacity for supply chain leadership
• Promote collaboration and effective communication across all levels of the organization
• Conduct regular performance evaluations, provide feedback, and support career goals for team members
• Financial Management
• Monitor departmental budgets, ensuring effective cost control and resource allocation aligned with organizational priorities
• Track and report financial metrics such as procurement cycle times, and cost savings from process improvements
• Collaborate with finance to analyze trends, forecast expenses, and support capital planning efforts related to supply chain infrastructure
• Develop and implement cost-saving initiatives while maintaining high standards for quality, compliance, and service
• Perform other duties as needed

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Minimum Qualifications

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•  Baccalaureate degree from an accredited college or university in Business Administration, Computer Science,

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Management or other related discipline from an accredited college or university; and six (6) years of satisfactory,

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full-time paid responsible experience in information processing, program management, systems development or

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related activity in a large governmental agency, hospital or health care facility, or hospital-related business firm,

three (3) years of which must have been in a managerial capacity; or

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•  Master’s degree from an accredited college or university in disciplines, as listed in “1” above, and five (5) years of

experience, as described in #2 above, one (1) year of which must have been in a managerial capacity; or

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•  A satisfactory equivalent combination of education and experience.

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Department Preferences

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• Strong foundation in supply chain operations with a track record of managing complex procurements within a healthcare or large-scale organization.
• Hands-on leader who can balance strategic planning with operational execution, while fostering a culture of service excellence and accountability.
• Experience implementing digital tools and platforms that improve supply chain visibility and responsiveness. 
• Highly organized, metrics-driven, and capable of effectively communicating performance updates and operational needs to internal stakeholders and senior leadership
• Supply Chain
• Vendor Management
• Project Management and Operations 
• Proficiency in Excel, WORD
• Establishing and Managing KPI’s
• Customer Service
• Problem Solving
• Data Analytics 
• 5-6 years of relevant experience showing a progressive increase of responsibilities and experience

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How To Apply

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If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.