Director of Operations

Job Description:

📍Location: West coast preferred (California/Washington) - remote with travel to practices  

🦷Platform: PE-Backed DSO  

About the Role:

Our client, a PE-backed, multi-site dental platform is seeking a Director of Operations to partner directly with the COO in driving associate doctor performance & regional profitability. This is not a passive oversight role. The mandate is to elevate associate accountability, strengthen operational discipline, and materially improve EBITDA performance across a defined region of practices. The focus is performance, leadership, and execution, particularly around developing associate doctors, implementing accountability structures, and ensuring operational consistency at the site level.

Key Responsibilities:

• Lead operational performance across a portfolio of West Coast practices  
• Drive associate doctor productivity, growth, and accountability  
• Implement structured performance reviews and development frameworks  
• Partner with clinical leadership to ensure appropriate chart oversight and standards  
• Improve regional profitability through production growth and operational discipline  
• Coach and develop practice managers to strengthen execution at site level  
• Establish clear KPIs, expectations, and communication rhythms  
• Identify under-performing doctors or locations and implement corrective action plans  
• Provide transparent performance reporting to the COO/CEO  

Ideal Background:

• 8-15+ years in multi-site dental operations (DSO) experience required  
• Direct experience managing associate doctor performance  
• Proven track record of improving production per provider and same-store growth  
• Strong leadership presence with the ability to hold clinicians accountable  
• Experience overseeing 30+ practices  
• P&L ownership and EBITDA improvement exposure  
• Comfortable in a performance-driven, PE-supported environment  
• Willingness to travel regularly across California/Washington  

Why This Role:

✅ Future equity potential based on performance  

✅ Opportunity to shape operational infrastructure during leadership transition  

✅ Direct reporting line to the COO  

✅ Clear mandate to drive EBITDA and doctor performance  

✅ High visibility, high influence position