Chief of Staff

About the Role

As the Chief of Staff, you’ll report to the CEO to help drive high-impact projects that impact the whole of the company. You can expect a unique, dynamic portfolio of work across cross-functional and enterprise-level strategy, driving the problem from strategy through execution. You’ll also be a member of the broader Strategy & Operations team.

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Responsibilities

Your responsibilities will span both company strategy and operations, including framework development, project planning, financial modeling, research, and analysis. This role positions you at the very heart of the business, supporting the CEO, collaborating closely with Strategy & Operations peers, as well as with company and departmental leadership. This is an exceptional opportunity for a gritty, entrepreneurial problem solver able to toggle between strategy and execution. This role will provide high exposure to the CEO, and full Executive Team, giving hands-on experience of what it takes to lead and operate a world-class consumer fintech.

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What You’ll Do

• Work with the Executive team on special projects, owning the end-to-end process from strategy development through cross-functional execution
• Provide research and analytical decision support, presenting clear recommendations and framing relevant trade-offs
• Continuously improve processes, streamline collaboration, and identify ways to proactively optimize costs
• Review, design, and help drive improvements to team structure to address knowledge and skill gaps in view of business needs
• Distill progress into executive-facing monthly memos, facilitating the review meetings to ensure the right strategic conversations are had
• Communicate effectively with senior stakeholders, navigating complex problem sets with agility
• Operate at top-decile levels of speed and productivity, dealing constructively with pressure and debate

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Who You Are

• Ideally 5+ years of relevant work experience (e.g., investment banking, management consulting, start-up role in strategy, strategic finance, biz ops, or chief of staff function)
• Direct work (or advisory experience) with a high-growth tech/fintech company preferred
• Entrepreneurial - finds the messiness of 0-to-1 building exhilarating
• Strong conceptual facility; extremely fast thinker
• Comfort “fog sculpting,” making amorphous projects tractable
• Well honed interpersonal skills; able to drive results through others without compromising relationships and rapport
• Ability to thrive in a fast-paced (and at times chaotic) environment
• Strong bias for action
• Obsessive attention to detail; high bar for your own work product
• Superior communication skills (e.g., memos, verbal presentations)
• Advanced financial modeling skills

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Salary Range

The compensation range for this role will be commensurate with the candidate's experience and the hiring company's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $196,000 - $213,000. For all other states, the base salary pay range will be $176,000 - $190,000.

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Life at the Company:

The hiring company understands that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. The HQ is located in New York City, but there are employees located throughout the US, Australia, Canada and South America. The company is growing quickly, but deliberately, with a focus on building an inclusive culture. The dynamic team has incredible perspectives to share, just as we know you do, and they take great pride in being an equal opportunity workplace.

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Many employee benefits are offered. For full time, U.S. based employees:

• Competitive pay
• 100% company-paid medical, dental, and vision
• 401(k) + company equity
• Unlimited paid time off with a PTO minimum + 13 company paid holidays
• Parental leave
• Company Cares Program: Non-profit company match + pet adoption coverage
• Free subscription to the company's service

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 For full time non-US employees:

• Competitive Pay
• Company Equity
• Unlimited PTO

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Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”