Business Operations & Strategy

Job Description:

The organization is building the future of loyalty for brands. This team is the next generation brand loyalty & membership platform. By harnessing the power of personalization, gamification, and its integrations ecosystem, the program provides brands with a radically new type of loyalty experience for their customers.

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Today, the organization works with a variety of major brands (such as Ulta Beauty, Budweiser, Flipkart, and more), as well as multiple well-known, up-and-coming restaurant chains (Boba Guys, Roam Artisan Burger, and Williamsburg Pizza, among several others).

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The organization draws from years of deep expertise in loyalty, game design, and finance with employees from leading companies like Google, Amazon, Apple, Meta, LinkedIn, Coinbase, Square, and Goldman Sachs.

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The organization raised a $16 million Series A led by Paradigm last summer, with participation from Tiger Global, Howard Schultz, Kevin Durant, Mr. Beast, and the founders of Warby Parker, Allbirds, and Bombas, among others.

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About the Opportunity:

As the first Business Operations & Strategy hire, the organization is looking for a jack-of-all-trades who will help solve the most pressing business and operational issues (e.g. defining pricing strategy, running the strategic planning process, building out new functions, etc.). The ideal candidate is a high IQ/high EQ generalist with extraordinary horsepower and a bias towards getting things done.

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In this role, you will work closely with the CEO and get exposure to every part of the business. This is a high-growth, early stage startup and over time this role will present potential internal pathways to leadership roles for new functions as they are developed.

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Responsibilities:

• Partner closely with the leadership team to identify and solve the most pressing problems at the company.

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• Personally manage and drive key operational and strategic initiatives across the business.

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• Partner with every function in the business and act as a “hub” who helps drive the strategy by synthesizing insights and setting actionable plans.

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• Create and maintain the financial model and track key company-level success metrics.

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• Help prepare external presentations (board & investor decks, strategic presentations, etc.)

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Requirements:

• 2+ years of experience at a top-tier consulting firm, investment bank or private equity firm (or equivalent analytical and strategic role at top-tier organization) or 4+ years of experience at a high-growth technology company, ideally in a BizOps or Strategy role.

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• Capable of producing high-quality slide decks, financial models and analytical memos with minimal guidance or supervision.

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• The ultimate project manager, able to prioritize and execute on multiple important projects in parallel.

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• Believe the best way to learn something new is by doing it and eager to expand your skillset.

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What Would Set You Apart:

• An MBA or similar advanced degree.

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• A passion for consumer brands.

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Compensation:

• Top-tier health, vision, and dental, including plans with $0 employee cost.

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• Unlimited PTO / sick leave

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• Competitive salary & equity compensation.

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• Quarterly company offsites