Staff Product Manager, Incentives

Job Description:

Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we’ve developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space.

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To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career.

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About the role:

We are looking for a Staff Product Manager to lead our Claims team, the cross-functional team responsible for building a financial incentive experience and platform that rewards patients when they see top-performing providers. This experience enables patients to save money by seeing better doctors, and is a central pillar enabling Garner to drive best-in-class health and financial outcomes for patients and employers. This role reports to the Director of Product Management.

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Where you will work:

This role is open to remote candidates across the U.S. For candidates based in New York City, the position follows a hybrid schedule with in-office work required Tuesday, Wednesday, and Thursday each week.

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What you will do:

• Be responsible for directly improving healthcare affordability and outcomes for patients and employers by delivering a compelling, seamless financial incentive
• Own our claims roadmap, including our patient-facing app experience, adjudication system, operational tools, and third-party integrations
• Own the product surface area and operational tools for three Ops teams (Integrations, Claims, Claims Concierge)
• Drive new feature development from start to finish: from ideation, requirements gathering, documentation, product development, launch and iteration

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What you will bring to the team:

• 5+ years product management experience
• You’re highly autonomous and thrive when taking ownership of complex, unscoped problems in new domains
• You are deeply analytical, with hands-on experience and/or a degree in data science, economics, or engineering
• You have exceptional communication skills, both written and verbal, with the ability to clearly articulate vision and drive execution across teams and stakeholders
• You have a desire to be a part of our mission to improve the U.S. healthcare system, and a willingness to “roll up your sleeves” and do whatever is necessary to ensure company success

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Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

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Compensation Transparency:

The target salary range for this position is $237,000 - $245,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.