Revenue Operations
About Pump
Pump is an AI-driven cloud cost optimization platform that helps companies reduce spend and maximize performance across AWS, GCP, and Azure. We’re backed by top-tier investors and rapidly scaling our team to meet growing customer demand.
About the Role
We are looking for a Revenue Operations Manager to design, optimize, and manage our go-to-market systems and processes. This role will own the end-to-end revenue engine at Pump, ensuring sales, marketing, and customer success teams are fully aligned and supported with data, tools, and insights to drive scalable growth. This position requires a hands-on operator with a proven track record in revenue operations, deep knowledge of HubSpot CRM, and the ability to turn complex data into actionable strategies.
Key Responsibilities
- Own and optimize HubSpot CRM across sales, marketing, and customer success teams.
- Build and maintain reporting dashboards to track pipeline, revenue performance, and forecasting accuracy.
- Partner with leadership to define KPIs and deliver insights that inform GTM strategy.
- Streamline lead routing, territory assignments, and pipeline hygiene.
- Manage tech stack integrations (HubSpot + supporting tools) to ensure data accuracy and efficiency.
- Drive operational excellence in sales process design, forecasting, compensation planning, and performance management.
- Collaborate cross-functionally with Sales, Marketing, Finance, and Product to align on revenue goals.
- Identify and implement process improvements that enhance scalability and reduce friction in the GTM engine.
Qualifications
- 5–10 years of experience in Revenue Operations, Sales Operations, or Business Operations at a SaaS or tech company.
- Expert-level HubSpot knowledge (workflow automation, reporting, integrations, pipeline management).
- Strong analytical skills with the ability to turn data into actionable insights.
- Proven experience supporting sales and GTM leaders with strategy, forecasting, and process optimization.
- Familiarity with SaaS metrics (ARR, ACV, CAC, LTV, churn, expansion).
- Excellent communication and stakeholder management skills.
- Experience with a PLG company with self sign up flow
Preferred Skills
- Experience with additional RevOps tools (e.g., Gong, Outreach, Salesforce integrations, Looker, or similar BI tools).
- Previous experience at a venture-backed startup or high-growth SaaS company.
- Strong project management and change management capabilities.
Benefits (U.S. Full-Time Employees)
- Comprehensive healthcare and dental coverage for you
- 401(k) plan
- Generous PTO: 13 accrued days, plus company shutdown December 24—January 1st
- Free lunch & dinner at the office
- Annual company-paid retreats
- Developmental bonuses: support for professional development opportunities tied to cloud and related fields
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