Revenue Operations Manager

Job Description:

We are hiring a Revenue Operations Manager to help build and manage the commercial infrastructure that supports FlavorWiki’s growth.

Reporting directly to the Chief Growth Officer, this role will manage the systems, sales operations processes, and customer engagement frameworks that enable the company to acquire, retain, and expand enterprise clients.

This position sits at the center of our go-to-market organization, working across sales, marketing, product, and customer success to ensure our revenue teams operate effectively and our clients achieve measurable value from the platform, and will optimize the process for growth.

The ideal candidate combines RevOps discipline with customer growth experience and thrives in fast-paced startup environments where systems, processes, and strategies are still being built and scaled.

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Key Responsibilities:

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Revenue Operations Management

•  Manage the revenue operations infrastructure supporting FlavorWiki’s go-to-market strategy.
• Manage and optimize CRM platforms (HubSpot, Salesforce, or similar) to maintain accurate pipeline tracking, forecasting, and reporting.
• Provide leadership visibility into pipeline performance, deal progress, and revenue forecasts.
• Develop and maintain sales playbooks, GTM workflows, and prospecting strategies that improve sales efficiency and win rates.
• Support proposal development, pricing strategy, and commercial documentation.
• Coordinate with marketing to ensure alignment between lead generation campaigns and sales pipeline development.

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Sales Operations

• Optimize systems and processes for the CGO on managing strategic relationships with enterprise clients across 
• Outline a repeatable process to ensure successful onboarding, adoption, and value realization of the FlavorWiki platform.
• Implement pricing & packaging to identify opportunities for account expansion, new modules, and additional research programs.
• Lead sales operations to drive renewal planning and help develop strategies to strengthen long-term client partnerships.
• Serve as a key internal advocate for customer feedback to inform product roadmap and GTM messaging.

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Scaling the Revenue Engine

• Partner with the Chief Growth Officer to develop scalable growth processes and operational frameworks.
• Analyze pipeline performance, lead and opportunity conversion metrics, and customer engagement data to identify opportunities for improvement.
• Develop repeatable growth plays that support new business acquisition and account expansion.
• Align sales, marketing, product, and delivery teams around a coordinated revenue growth strategy.
• Lead development of sales collateral 

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Requirements

• 5–8 years of experience in Revenue Operations, Sales Operations, or commercial strategy roles within SaaS or data platforms
• Experience supporting enterprise B2B sales cycles
• Background in insights technology, research platforms, AI/data SaaS, or consumer intelligence tools is highly desirable

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Skills

• Strong operational and analytical mindset
• Experience managing CRM systems and sales pipeline reporting
• Ability to build sales playbooks and scalable GTM processes
• Strong client relationship and stakeholder management skills
• Ability to translate data and operational insights into growth actions

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Profile

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The successful candidate will demonstrate:

• Ownership of revenue-driving processes
• Comfortable in bringing structure in high-growth startup environments
• Strong cross-functional collaboration across sales, marketing, and product teams
• Focus on customer value, retention, and expansion
• Ability to operate with both strategic perspective and operational discipline

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Why Join FlavorWiki

• Help scale a next-generation AI platform transforming product experience research
• Work directly with the Chief Growth Officer and leadership team
• Engage with global enterprise consumer brands
• Play a key role in building the commercial infrastructure of a fast-growing global startup

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About FlavorWiki

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FlavorWiki (Global Product Insights AG) is transforming how companies understand and optimize product experience at scale.

Our AI-enabled platform connects real-world consumer behavior, product insights, and performance, giving global brands continuous visibility into how their products perform in the market.

We work with leading companies across food, beverage, and consumer products, helping insights, innovation, and R&D teams make faster, more confident product decisions.

As a fast-growing global startup, we are building the operational foundation needed to support rapid expansion, strengthen enterprise client partnerships, and scale our revenue engine.

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Application process:

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FlavorWiki will review every submission carefully and will get in touch with all applicants who provide the information and documents as requested, and make a great fit for the role. The application process includes:

1. Filling the online application form.
2. Submitting a CV in English.
3. Submitting a short presentation video / audio in English.

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 Applicants will be notified via email if they are selected for an online interview.