Product Operations Manager
Job Description:
This candidate will be responsible for leading a small, fast-paced product team, and overall building a clean and effective user experience for our customers. By working cross-functionally, this candidate will understand needs from the product management, engineering, and business stakeholders and will be able to build solutions that fit those needs. The candidate will supervise a team of engineers and designers. This role is an ongoing part-time contract salary for 10-15 hours per week with pre-scheduled meetings and touch-points through the week including the following availability:
Monday
Availability from to for a scheduled leadership meeting and operations meeting: 2 hours, 10am-12pm Pacific time
Tuesday
2 hours, 12pm -2:30pm for a Staff meeting, directors meeting, and finance/fundraising discussion
Wednesday - Friday
remainder of contracted hours with daily check-ins
Qualifications
- Leadership experience with proven ability to design tasks and manage the overall design and development process for product operations team. Each week you will be responsible for presenting a Testflight demo to leadership detailing the progress from the previous week.
- Must Have Front and Backend Development Experience
- Located in PST
- 5+ years of experience designing mobile applications for iOS and Android devices.
- Interaction design experience with experience integrating user feedback from usability testing. Proficiency in typography, UI, color, layout, iconography and aesthetic sense and how these elements impact product function
- Experience with Information architecture and integrating conceptual business ideas and goals into wireframes
- Ability to prototype for usability testing.
- Ability to develop and benchmark production goals for state-of-the-art mobile app
- Expertise in Figma and other leading interface design platforms
- Experience with leading software developer tools including AWS, firebase, React Native, Apple Developer etc
*Updated portfolio required
Preferred Qualifications
- 3+ years experience supervising teams of designers and/or developers
- Experience with social media apps where users are actively engaging with one another
- Experience with healthtech apps that include tracking and displaying data and insights
- Service design experience- especially with notification systems
Responsibilities
- Contribute to high-level strategic decisions in collaboration with other team directors
- Contribute to strategic decisions around the direction of MUUD's product operations
- Manage product development goals and timelines.
- Engage with product management, engineering, business stakeholders, and third-party vendors to interprets and convey project requirements
- Develop and present documentation, user flows, annotated wireframes, and interactive prototypes
- Displaying changes to wireframes weekly and collaborate with founder and software development to make sure designs are meeting technical and business requirements
- Communicating clearly about design iterations and ability to accurately create time estimates for design work.
- Translating broad, challenging ideas into elegant and tangible wireframes.
Note
- There are required meetings scheduled during business hours with the leadership team, and division. Daily communication and check-ins with your team are required.
Interview Process
- If selected, you will be required to present your portfolio and participate in an interview with the Executive Operations Director and CEO.