Product Operations Manager, Consumer App Experience

About The Role

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App Experience (includes core information architecture, driving cross-platform & cross-vertical levers, and growth bets like Pickup & Venues) Product Operations team collaborates with operations, product, and other partners to strategize and deliver products that tackle our toughest operations problems on a global scale. You will also work with our Mobility team and leverage our key competitive advantages to grow our Eater & Rider bases globally!

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This role will include work that sits at a unique intersection of multiple businesses (eg. restaurants, grocery & retail, and mobility) and multiple modes (getting the right product at the right time to each user).

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What The Candidate Will Do

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•  Define the operating structure and processes to implement on product strategy  
•  Lead a community of strategic leaders to drive a significant impact to the business  
•  Maintain regular communications with key team members across the org  
•  Ensure functional partners are aligned on key objectives for the program/product  
•  Advise product teams on the global feasibility of products throughout the product lifecycle  
•  Develop an end-to-end product rollout plan, and project-manage implementation  
•  Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch  
•  Track core business metrics related to the product  
•  Identify key problem areas and/or geographies impacted by product post-launch  
•  Surface and advocate for key insights from the business to advise product improvement  

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Basic Qualifications:

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•  Bachelors Degree  
•  5+ years experience in Product, Operations, Program Management, Consulting, Finance or similar analytical role  
•  Excellent communication, the ability to engage internal and external customers  
•  Deep understanding of the user experience  
•  Ability to leverage data to inform and support critical decisions  
•  Strategic alignment, able to bring key stakeholders across functions together  
•  A desire to learn, highly motivated self-starter, with an eagerness to learn and grow  
•  Ability to foster collaboration and facilitate teamwork  
•  Effective prioritization  

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Preferred Qualifications:

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•  Prior experience working on global projects and in an international setting  
•  Prior product experience working with consumer-facing apps  
•  A desire to learn, highly motivated self-starter, with an eagerness to learn and grow  
•  Ability to foster collaboration and facilitate teamwork  
•  Effective prioritization  
•  Prior experience working with operations and/or commercial teams to bring a product to market from 0 to 1  
•  Working with user or market research teams is a plus  
•  Economics or quantitative experience is a plus  
•  Proven project & stakeholder management across large complex projects  
•  SQL proficiency and deep analytical expertise  

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For New York, NY-based roles: The base salary range for this role is USD$140,000 per year - USD$156,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$140,000 per year - USD$156,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.