Product Manager

Job Description:

A medical device manufacturing client is seeking a direct hire Product Manager fully remote to join their home care line of business. The ideal candidate for this role is an agile practitioner, fosters teamwork, and can build strong interpersonal relationships with the Operations teams, Technology team, Leadership, and Stakeholders with a focus on building the right functionality in the right order and helping overcome obstacles. This is a highly visible, business impacting position so a successful candidate must be highly analytical, detail-oriented, and naturally curious with the ability to improvise and develop creative solutions when common approaches fail.

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Primary Responsibilities

• Lead the product management lifecycle from ideation to launch, ensuring alignment with company goals and customer needs.
• Deeply understand our customers, technology, processes, and business goals.
• Help our organization scale through technology-driven solutions
• Develop and maintain a product roadmap, prioritizing features and enhancements based on market research, customer feedback, and business objectives.
• Own the product lifecycle: deliver features, learn from user adoption metrics and feedback, and broadly communicate product strategy, tactics, and operations.
• Manage all aspects of the product development lifecycle including research, design, proposals, prioritization, implementation, and post-launch maintenance.
• Partner and coordinate cross-functionally across Digital Marketing, Digital Technology, Business Intelligence, and other teams to understand business needs and translate those into action.
• Collaborate with engineering, marketing, sales, and customer support teams to define product requirements and deliverables.
• Guide and motivate a cross-functional team through the full product development lifecycle using discovery, iterative design, and agile development methodologies.
• Build and strengthen relationships with internal and external partners. 
• Communicate product vision, strategy, and progress to stakeholders, including senior leadership.
• Communicate product vision, strategy, and progress to stakeholders, including senior leadership.
• Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.
• Use product metrics that measure progress towards your goal, communicate regularly, and optimize based on results.
• Develop and enhance platforms to implement testing strategies and execution plans to optimize and improve performance of customer marketing programs (A/B, etc.)
• Build and strengthen relationships with internal and external partners

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Minimum Qualifications:

• Bachelor’s degree or equivalent experience in Business, Computer Science, Engineering.
• 5+ years of relevant product management experience in the healthcare industry with a focus on building provider solutions
• 5+ years’ experience in designing and building software solutions optimizing clinical prescription and referral flows
• 5+ years’ experience working in a collaborative Agile environment leading remote teams through grooming, planning, daily stand-up, etc.
• 3+ years in managing, supporting and optimizing software platforms integrated with an Customer, Patient or Provider experience (Salesforce Marketing Cloud, Personalization, Data Cloud, Google Analytics or similar behavioral analytics platforms)
• Direct experience with designing integration strategy for pharmacy or HME patient referrals
• Mature interpersonal skills to guide interactions with your partners in design, engineering, and other business functions (marketing, sales, customer service, legal)
• Experience with Healthcare industry and deep understanding of HIPAA/HITECH regulations and guidelines for securing ePHI data.
• History of using highly analytical abilities to synthesize complex and diverse information
• Experienced in successful group presentations and conducting meetings, able to clearly articulate verbally
• Track record of identifying and resolving problems in a timely manner and gathering and analyzing information skillfully
• Experience with business intelligence and data warehouse tools (PowerBI, Tableau, Snowflake, Data Bricks) would be ideal
• Experience with EHR systems (EPIC, Cerner) would be ideal
• Strong understanding and experience with FHIR/HL7 standards would be ideal

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Salary of $140K - $150K annually + 12% bonus