Manager – Operations, AI Platforms

Job Description:

The Research Services professionals provide comprehensive legal, business, and industry information research to attorneys and staff, develop research resources collection, monitor current developments, and provide training on research resources and strategy.

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Overview

The Manager - Operations - AI Platforms is responsible for leading the evaluation, testing, and operational implementation of AI-powered research platforms that support the Research Services function. Reporting to the Research Services Senior Manager – Operations, this role partners with Research Services leadership and Technology & Information Services teams to assess new technologies, evaluate enhancements to existing platforms, and coordinates security reviews. The Manager provides operational leadership for AI platform initiatives, ensuring solutions are effectively evaluated, securely implemented, and aligned with the firm's business and research needs

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Essential Duties and Key Responsibilities 

• Leads the evaluation and testing of AI-powered research platforms by developing testing protocols, coordinating pilot programs, collecting feedback, and providing recommendations for implementation and adoption.
• Manages the assessment of new functionality and enhancements to existing AI research platforms, evaluating performance and recommending activation or disablement of features based on business and security needs.
• Partners with the Research Services Manager – Operations, Research Services leadership, and key stakeholders to evaluate emerging AI research technologies and support recommendations for platform selection, implementation, and continuous improvement.
• Coordinates vendor due diligence and security review processes by working with Technology & Information Services – Global Security & Risk Management to obtain required vendor documentation and facilitate security and risk assessments.
• Serves as the primary operational liaison with Innovation & AI, Litigation Services, AI Services, and other Technology & Information Services teams to support the evaluation, acquisition, and ongoing management of AI research platforms.
• Promotes effective work practices, works as a team member, and shows respect for co-workers

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Knowledge, Skills & Abilities

• Skilled in using AI platforms
• Superior knowledge of legal and non-legal electronic and print resources
• Superior communication skills
• Ability to use independent judgment and discretion when making decisions
• Excellent organizational skills to manage time well, prioritize effectively, and handle multiple deadlines

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Experience & Education

• A minimum of six years’ relevant professional experience required
• Bachelor’s degree or equivalent required
• Master’s degree or J.D. preferred

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Compensation

$160,000 - $180,000

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Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

The firm is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.