Cisco's GTM Readiness & Performance team helps our global marketing organization work smarter by connecting the people, processes, and platforms marketers use to carry go-to-market work through execution. As part of Marketing Operations, we focus on making it easier for marketers to navigate complex systems, adopt new capabilities, and run that work with clear measurement and consistent process. The work includes campaign execution and the operational processes that support it, including tagging, metadata, and lead management. We work closely with our Director, Operations Leads, the MOPs Change team, campaign strategists, regional marketing teams, and operational leaders to identify what's working, address what's not, and keep MOPs initiatives aligned. Our team is collaborative, curious, and focused on practical solutions for this operational scope.
As the GTM Operations & Enablement Lead, you'll be the operational partner for marketer enablement and process development in this scope. You'll own the operational enablement roadmap, turning campaign and related go-to-market process standards, business rules, and platform updates into clear guidance, training, and repeatable workflows so marketers can adopt new capabilities and execute this work with less friction.
You'll identify and remove bottlenecks across campaign execution, tagging, metadata, and lead management. You'll provide day-to-day operational and data support for team leads, including routine workflows and request triage, and you'll resolve recurring issues and system exceptions so leads can stay focused on critical initiatives.
You'll analyze marketing and operational data to uncover inefficiencies and partner with Marketing Operations leaders and cross-functional teams on recommendations that improve campaign velocity, efficiency, lead-flow quality, and process compliance. You'll bring that work to operational reviews through clear summaries, presentations, and leadership readouts. You'll also introduce automated templates, validation checklists, and self-service workflows that reduce manual effort.
Your success will be measured by how effectively you improve campaign velocity and execution within this operational scope, strengthen operational consistency and data quality, raise lead-flow quality and process compliance, and make it easier for marketers to get this work done.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
The starting salary range posted for this position is $120,200.00 to $152,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area
$145,200.00 - $212,100.00
Non-Metro New York State & Washington State
$129,100.00 - $188,300.00
Message to applicants applying to work in the U.S. and/or Canada:
This position may require you to meet certain compliance obligations.
Equal Opportunity Employer
Cisco is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.
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