What you’ll be doing
- Be responsible for the day-to-day interactions and support with schools, lenders, escrow agents and private equity firms
- Reconcile daily ACH and check payment applications
- Lead financial operations functions including settlements, lockbox, exception item processing and reconciliation of check, ACH and wire-related transactions
- Assist with the moving of funds on our customers’/consumers’ behalf for purposes including loan funding, loan disbursements & lender payment remittances
- Maintain, track, and post various financial information related to our borrowers for different financial products, including borrower payments and refunds on their behalf
- Ensure prompt completion of loan processing, including the processing of school certifications
- Work closely with internal & external stakeholders to mitigate operational risks and drive operational process improvements
- Participate in department and company-wide projects as a payment processing SME
- Take ownership of internal and external inquiries to provide accurate and timely resolutions.
What we’re looking for
- Experience in financial services
- Bachelor’s Degree preferred; high school diploma required
- Comfortable with Microsoft Office, particularly Excel; comfortable with numbers and an analytical mindset
- Task-oriented with strong attention to detail
- Proven strong verbal and written communication skills
- Proven ability to multitask and lead through fast-paced, high-growth environments
- Detail-oriented and excellent time management skills
- Proven strong creativity and problem-solving skills
LendKey is an Equal Opportunity Employer committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. LendKey is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process.
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