Director of Finance And Operations

Key responsibilities

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• Lead all accounting and financial operations, ensuring accurate and timely financial reporting.
• Oversee month-end and year-end close processes, account reconciliations, accruals, and financial controls.
• Manage accounts payable, accounts receivable, treasury activities, and cash flow planning.
• Ensure compliance with accounting standards, company policies, and regulatory requirements.
• Develop and maintain internal controls that safeguard company assets and support operational excellence.
• Lead annual budgeting, monthly forecasting, and long-range business planning processes.
• Monitor revenues, gross margins, operating expenses, working capital, and cash flow performance.
• Provide financial analysis, KPI reporting, and business insights to support strategic decision-making.
• Identify operational and financial trends, risks, and opportunities impacting business performance.
• Drive accountability for achieving financial targets and profitability objectives.
• Oversee day-to-day business operations supporting procurement, supplier management, customer service, and administrative functions.
• Develop and implement business processes that improve efficiency, scalability, and service delivery.
• Establish performance metrics and operational scorecards to measure business effectiveness.
• Lead process improvement initiatives focused on cost reduction, productivity, and operational excellence.
• Oversee the administration of supplier agreements, customer contracts, pricing programs, rebates, and commercial terms.
• Ensure contracts are properly executed, maintained, and administered throughout their lifecycle.
• Evaluate contractual risks and partner with leadership to develop mitigation strategies.
• Support commercial negotiations, contract renewals, amendments, and dispute resolution activities.
• Lead forecasting processes related to supplier spending, inventory investments, contract commitments, and business growth initiatives.
• Evaluate the financial impact of pricing adjustments, supplier changes, market conditions, and operational initiatives.
• Drive organizational change initiatives, system implementations, and process enhancements.
• Ensure business changes are properly reflected in financial forecasts and operational plans.
• Develop strong relationships with key suppliers and business partners.
• Monitor supplier performance, contractual compliance, service levels, and financial commitments.
• Support strategic sourcing decisions through financial and operational analysis.
• Participate in supplier business reviews and performance improvement initiatives.
• Identify and assess financial, operational, contractual, and compliance risks.
• Develop action plans to mitigate risks and strengthen business controls.
• Ensure adherence to company policies, procurement standards, and governance requirements.
• Support audits and compliance reviews as needed.
• Lead, mentor, and develop accounting, administrative, and business operations personnel.
• Foster a culture of accountability, continuous improvement, and customer service excellence.
• Build organizational capability through coaching, training, and succession planning.
• Promote collaboration across finance, procurement, operations, and executive leadership teams.

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Qualifications

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• Bachelor's degree in Accounting, Finance, Business Administration, Supply Chain Management, or related field.
• CPA, CMA, MBA, or equivalent professional designation preferred.
• 10+ years of progressive experience in finance, accounting, business operations, procurement, or commercial management.
• Experience managing accounting functions, forecasting processes, budgeting, and financial reporting.
• Strong knowledge of contract administration, supplier management, and business operations.
• Experience leading cross-functional teams and business transformation initiatives.
• Advanced proficiency with ERP systems, financial reporting tools, and business intelligence platforms.

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Summary of benefits

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This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.