Dental Revenue Cycle Payment Posting

Benefits

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• Paid Time Off (PTO) as well as Company Holidays, Bereavement, and Jury Duty  
• Paid $25k Basic Employee Life & AD&D insurance  
• Paid Employee Assistance Program (EAP) for all employees and their household  
• Medical, Dental, and Vision Insurance (BCBS)  
• Voluntary Short-Term Disability  
• Voluntary Life & AD&D Insurance  
• Medical & Dependent Care Flexible Spending Accounts (FSA)  
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives  
• Pet Insurance  
• 401k (Pre-Tax & Roth employee participation)  

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Payment posting responsibilities

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• Enter payments and adjustments at the Provider level with a high degree of accuracy.
• Collect and review all required patient insurance information to complete the billing, collections, appeal, and/or cash processes.
• Assist in performing day end and month end processing.

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Claims appeals & denials

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• Process dental insurance EOBs, appeals, denials, and following up with denial resolutions appropriately.
• Research and resolve any electronic claim rejections.
• Process any necessary insurance or patient correspondence.
• Independently analyze, report, and communicate any reimbursement trends or delays, such as billing denials, claim denials, pricing errors, payments, etc.
• Perform other duties as required to support the Revenue Cycle department.

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Knowledge, skills & abilities

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• Demonstrate sense of urgency and works well under pressure  
• Self-motivated and goal-oriented, with the initiative to work independently  
• Excellent team player and ability to collaborate  
• Highly detail-oriented and accurate  
• Strong ability to prioritize, multi-task, and meet deadlines  
• Excellent written and verbal communication skills  
• Represent the company with a high level of professionalism  
• Ability to efficiently handle a variety of confidential information  
• Solid integrity, responsibility, and accountability  

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Required qualifications

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• High School diploma  
• 3 years of experience working in the dental industry  
• 2 years of collections, accounts receivable, and/or related experience  
• Proficient in Practice Management Software (PMS) required; Dentrix preferred  

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Work conditions

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• Required to commute to the Plano, TX office  
• Ability to maintain a full-time employment schedule of approximately 40 hours per week; extended hours may be requested or required  
• Prolonged sitting and standing as needed  
• Ability to lift up to 10 lbs.