Chief of Staff

Chief of Staff to the CEO

Location: New York City (On-site, 5 days/week)

About the Role: We're seeking a Chief of Staff who will serve as a strategic problem solver and operational force-multiplier for our CEO. You'll guide critical project timelines, manage complex cross-functional initiatives, and take ownership of business areas that require specialized focus. This role is perfect for candidates with 2-6 years in investment banking, consulting, or high-growth tech who want to fast-track into operating leadership while directly shaping company strategy.

Responsibilities

Strategic Problem Solving & Operational Leadership

• Identify operational bottlenecks and develop systematic solutions before they impact the CEO's bandwidth
• Guide and own 30/60/90-day project timelines across Growth, Product, and Operations teams
• Build frameworks for recurring business challenges and create scalable processes
• Drive cross-functional projects to completion, serving as the central coordinator for complex initiatives

Executive Partnership & Business Management

• Manage CEO calendar, communications, and travel with strategic prioritization
• Take full ownership of board preparation, investor updates, and stakeholder communications
• Attend high-stakes meetings as a strategic thought partner, not just a note-taker
• Draft company memos and strategic documents that capture the CEO's vision and voice

Data-Driven Operations

• Build and maintain executive dashboards tracking GMV, activation, and critical business KPIs
• Transform raw data into actionable insights that inform strategic decisions
• Create early warning systems for potential roadblocks and develop mitigation strategies
• Own the operational cadence that keeps leadership informed and aligned

Organizational Excellence

• Partner with Talent team to source and close top candidates; maintain comprehensive recruiting pipeline analytics
• Design and execute company-wide communication strategies, including all-hands meetings and off-sites
• Monitor team health and proactively recommend actions to strengthen culture and performance
• Serve as a trusted advisor on organizational challenges outside the CEO's core expertise

Qualifications

Required Experience

• 2-6 years in investment banking, strategy consulting, private equity, or high-growth tech operations
• Demonstrated track record of solving complex, ambiguous problems independently
• Experience managing multiple stakeholders and driving projects across different functions
• Proven ability to thrive in fast-moving environments while maintaining attention to detail

Core Competencies

• Exceptional written and verbal communication; ability to distill complex information into clear, actionable insights
• Advanced proficiency in Excel/Google Sheets and data visualization tools
• Strong project management skills with experience guiding operational timelines
• Strategic thinking combined with hands-on execution capabilities
• Low-ego, high-ownership mindset with genuine interest in enabling others' success

Work Environment

• Full-time, on-site presence in NYC required
• Comfortable working in ambiguous, rapidly evolving situations
• Thrives in a results-oriented, high-performance culture

Pay range and compensation package

• Competitive salary + meaningful equity.
• Unlimited PTO (advance notice policy applies).
• Comprehensive health, dental, and vision coverage.
• Direct visibility into strategic decision-making and rapid career progression.
• High-performance, no-politics culture focused on results.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.