Chief of Staff (m/f/d)

Job Description:

As Chief of Staff (m/f/d), you take on a central role at the interface between executive management, the leadership team, and operational units. You drive strategic initiatives, ensure operational excellence, and promote cross-functional collaboration. In this position, you actively support top management in achieving goals and make a significant contribution to the sustainable development of the company.

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Your Responsibilities

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•  Strategic Initiatives & Executive Support
• Support and implement company-wide strategic initiatives 
• Take responsibility for achieving key milestones in important projects 
• Track progress and follow up (e.g., ensuring that >90% of initiatives are implemented as planned) 
• Executive support: Ensure effective information flow between management, teams, and external stakeholders 
•  Operational Excellence and Efficiency Improvement
• Identify, implement, and monitor efficiency programs 
• Introduce process automation and optimize existing workflows 
• Implement measures to reduce operational complexity (e.g., reducing redundant meetings) 
• Ensure high satisfaction among leadership and teams (e.g., >90% satisfaction with meeting moderation and organization) 
•  Revenue and Growth Support
• Support the achievement of revenue, ARR, and customer targets 
• Promote collaboration between Sales, Marketing, and Product Management to improve lead quality, conversion rates, or reduce churn rate 
• Participate in go-to-market initiatives and market entry strategies, including customer acquisition and retention 
•  Cross-Functional Collaboration & Change Management 
• Manage and implement cross-departmental programs to improve value creation 
• Participate in the successful introduction of new tools, processes, or organizational initiatives—within defined time and budget frames 
• Take an active role in enablement and training measures for teams and leaders 
• Contribute to programs for employee development, talent retention, and leadership promotion