Chief of Staff for UHNW Entrepreneur (Family Office / Private Office)

Chief of Staff for UHNW Entrepreneur (Family Office / Private Office)

• Location: London & UK (Hybrid)
• Contract: Full-time, permanent
• Salary: £120,000 – £150,000 gross p.a. (D.o.E.)
• Start Date: As soon as possible – handover period through to June 2026
• Reporting To: Directly to the Principal

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The Opportunity

We are seeking a highly organised and proactive Chief of Staff to support a UHNW individual managing multiple active businesses across diverse industries, within a discreet family office / private office environment. Acting as a strategic partner and trusted conduit between the Principal and all business stakeholders and family members, this role delivers high-impact support across UK-based business operations, enabling effective communications, governance, stakeholder engagement, and operational oversight. The focus is predominantly commercial, with personal and family priorities forming a natural but secondary part of the landscape.

This is a replacement hire for a well-established role. The outgoing Chief of Staff built the infrastructure, systems, and trusted relationships that now define the position. The incoming candidate will inherit a strong foundation with a collaborative support team and a Principal who has evolved significantly in his ability to delegate. A thorough handover period through to June 2026 will be provided.

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The role is hybrid: the Principal splits his time between a Central London office and business operations in the Midlands. The successful candidate should be willing to spend 2–3 days per week in the Midlands (with hotel accommodation provided on-site) and can work flexibly from London or from home on remaining days. Driving is not required – direct trains run from Central London to the Midlands location.

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Requirements

Must-Haves

• Proven experience in a Chief of Staff, Senior EA, or equivalent strategic support role reporting directly to a UHNW individual, founder, or C-suite principal (private office / family office experience highly relevant). This is not a step-up role – candidates must demonstrate a strong track record at this level.
• Background in at least one of the following: corporate/structured environment (Big 4, management consulting), luxury hospitality or lifestyle brands, or high-growth start-up/founder-led business. A combination is particularly valued.
• Understanding of what it means to support a high-profile principal across business and personal domains (private office support) – the focus is commercial and strategic, but personal requests are part of the territory and require a willing, flexible approach.
• Exceptional communication skills with the ability to engage credibly and warmly at all levels, from contractors and household staff to investors and board members.
• An “under the radar” personality – not precious about status or hierarchy, flexible, open, grounded, and approachable. Must be comfortable with the full spectrum of the role, from strategic projects to practical errands.
• Strong project management capability with a track record of driving initiatives forward, maintaining budgets, and ensuring principals are fully prepared for all commitments.
• Fluent English with excellent written and verbal communication.
• Bachelor’s degree minimum; Master’s or postgraduate qualification preferred.
• Willingness to travel to the Midlands 2–3 days per week; flexibility to travel to other UK properties and occasionally internationally as needed.

Strong Advantage

• Understanding of or interest in the sports, entertainment, or hospitality sectors.
• Experience managing or coordinating a small support team (EA, PA, Property Manager).
• Start-up or founder environment experience – comfortable working in fluid, fast-paced settings with evolving priorities.

Preferred Background

• Exposure to UHNW family offices, private wealth, or luxury hospitality environments (family office operations / private office).
• Knowledge of investor relations, fund operations, or commodities trading.
• Experience in property or estate oversight across multiple residences (estate management).
• Familiarity with event management, corporate hospitality, or venue operations.

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Why This Role?

• Inherit a well-established infrastructure with clear processes, systems, and a trusted support team already in place – the hard groundwork has been done.
• Work directly alongside a self-made UHNW entrepreneur across a genuinely diverse and exciting portfolio: financial services, UK manufacturing, and professional sport and hospitality.
• Hybrid working model with flexibility across London, the Midlands, and home – with on-site hotel accommodation provided.
• A Principal who has significantly evolved in his approach to delegation and now genuinely values and relies upon his Chief of Staff.
• Exposure to high-profile networks including investors, board members, sporting executives, and hospitality professionals.
• Competitive compensation package (£120,000–£150,000) with pension, private medical insurance, and performance-based bonus.
• A generous handover period with the outgoing Chief of Staff through June 2026 to ensure a seamless transition.

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Key Responsibilities

Strategic & Executive Support

• Serve as the Principal’s strategic right hand across all business matters (private office / family office), acting as gatekeeper, advisor, and execution partner.
• Drive strategic initiatives, projects, and special assignments across the Principal’s portfolio of businesses.
• Attend key meetings alongside the Principal, prepare agendas and briefing materials, take minutes, and own follow-up actions.
• Manage and anticipate competing priorities across four calendars (business, investment, family, and sporting).

Stakeholder & Relationship Management

• Act as the primary point of contact for the Principal, managing internal and external stakeholders with discretion and professionalism (UHNW stakeholders).
• Build and maintain trusted relationships across all businesses, household staff, family members, and external partners.
• Support coordination between business and personal affairs, ensuring the Principal’s personal and family needs are handled efficiently alongside commercial priorities.
• Work closely with the CFO, EA, and Private PA to ensure alignment and efficient support delivery across the private office.

Operations & Project Management

• Oversee project delivery across the portfolio – from office refurbishments to strategic business initiatives – ensuring timelines and budgets are maintained.
• Coordinate with the property manager on estate and maintenance matters across the Principal’s multiple UK and international properties (property oversight).
• Support the Principal’s time management, proactively building in buffer time and ensuring he is prepared and punctual for all commitments.
• Prepare presentations, draft correspondence, agreements, and communications on behalf of the Principal.

Commercial & Business Support

• Support investor relations and stakeholder communications for the financial services business (private capital / private wealth stakeholders).
• Contribute to hospitality and events strategy across the sport and entertainment venue.
• Assist with HR-related projects including recruitment, organisational restructuring, and team development across the businesses.
• Carry out ad hoc research and provide commercially-minded analysis to support the Principal’s decision-making.

Lifestyle & Personal Support

• Arrange complex travel itineraries across multiple properties and international destinations.
• Coordinate with the Private PA on family matters and household requirements (private household).
• Organise high-profile events including annual fund meetings, board dinners, and corporate hospitality.
• Handle ad hoc personal requests with discretion, flexibility, and a solutions-oriented mindset.

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Additional Information:

This role is employed under one of the Principal’s business entities. The benefits package includes pension contributions and private medical insurance, with a performance-based bonus structure. Success metrics are set collaboratively with the Principal, with a management style that is hands-off – you will know you are excelling when things run smoothly, surprises are eliminated, and the Principal is consistently prepared and supported.

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Application Process:

Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, please consider your application unsuccessful on this occasion.