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Business Operations Analyst

$87k - $87k
Lehi, UT
Contract
1001-5000
Apply for this job
🔴 Closes on: 
Jul 24, 2025

Job Title: Business Operations Analyst

Location: Lehi, UT (Hybrid – 3 days/week onsite)

Duration: 12 months

Contract Type: W2 only

Pay Rate: $45.24/Hour

Duties:

  • As a Business Operations Analyst, you'll have the opportunity to collaborate with cross-functional teams, optimize workflows, and drive efficiencies that directly impact our enterprise Digital Media quote to contract operations.

Responsibilities

  • Work with Operational teams, Product Business Units, Pricing Strategy teams, to support and operationalize the Go-To-Market offers
  • Coordinate, review, and assist in delivery of product and process-specific training related to the Enterprise Go-To-Market offers
  • Build and maintain approval and process documentation related to Client's Enterprise offerings
  • Communicate Go-To-Market changes, process changes, and or system changes to global operational and approval teams that would impact deals they support
  • Actively participate in projects within Pricing and Revenue Operations and advocate for continuous improvement in the quote-to-cash processes
  • Serve as the first point of contact for team members encountering issues or seeking guidance related to quote-to-contract processes in Salesforce and Microsoft Dynamics.
  • Investigate reported issues, troubleshoot system errors, and provide timely resolutions or escalate to appropriate teams for further assistance.
  • Maintain documentation of common issues, resolutions, and user guides to facilitate self-service support and knowledge sharing within the team.
  • Assist in system administration tasks such as user management, permission setting, and configuration updates.

Required Skills

  • Outstanding communication skills, able to articulate challenges and help inform decisions to relevant collaborators
  • Proven ability to identify problems, propose solutions, and drive projects to completion in a fast-paced environment.
  • Meticulous attention to detail and a commitment to delivering high-quality work with a focus on accuracy and precision.
  • 3+ years of experience as a business process analyst or similar role, with a strong understanding of quote to contract operations, Salesforce and/or Microsoft Dynamics
  • Experience with Wiki, Workfront and JIRA or equivalent bug management software
  • Ability to adapt to changing priorities and thrive in a dynamic, rapidly evolving environment.
  • Bachelors in Finance, Business Administration, Operations, or other related areas; and/or industry-specific experience (3-5 years)
Apply for this job
🔴 Closes on: 
Jul 24, 2025
Apply for this job
🔴 Closes on: 
July 24, 2025
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